FAQ
GOOD
QUESTIONS.
Quick answers on the questions we get most often.
At a glance
- Hours
- Mon to Thu, 9am to 4pm
Closed Fri to Sun - Office
- 230 N McCormick St, Suite A
Prescott, AZ 86301
Get Directions - Phone
- (928) 776-0234
- info@wwadagency.com
01What do you do?
The Word, everything printed and in person:
- Branding & Logo Design
- Print Advertising
- Direct Mail & Mailers
- Signage
- Billboards & Outdoor
- Brochures & Collateral
- Events & Promotions
- Sponsorships & Donations
- Focus Groups & Market Research
- Internal Marketing
The Wire, everything that travels:
- Radio Advertising
- Podcast & Show Appearances
- Podcast & YouTube Launch
- Television & Streaming Ads
- Photography, Video Production, & Drone Footage
- Digital Advertising
- Social Media Management
- Websites & Web Development
- SEO, AI SEO, & Local Search
- Email Marketing
02Who do you work with?
The folks who keep this town running.
- The guys with trucks on the road: contractors, landscapers, plumbers, electricians, and roofers.
- The people who feed us: restaurants, coffee shops, bakeries, and food trucks.
- The shops we love: boutiques, retail stores, and the spots on the square.
- The pros down the street: law firms, real estate, financial advisors, and healthcare and dental practices.
- The ones giving back: nonprofits and community organizations.
If you serve this community, we want to help people find you.
03How do we get started?
With a quick video call. We'll learn about your business, your goals, and your customers. From there, we'll meet in person to build a plan around them.
Call (928) 776-0234, email info@wwadagency.com, book a call, or send us a message.
04What does it cost?
It depends on your goals. We work with every budget. Tell us what you want to accomplish, and we'll build a plan that fits.
05Do you require a long-term contract?
No. We start with a simple agreement that sets clear expectations on both sides. There's no 12-month lock-in. If we're not bringing you value, you can end it anytime.
06Can you help with just one project?
Absolutely. Add e-commerce to your website, refresh your brand, design a banner or sign, or plan a full year of social media graphics and captions. Big or small, we're happy to help.
07Can you be our marketing department?
Yes. We work as an extension of your team, without the payroll, taxes, or taking up any office space. We handle every outlet, ad, and request on your behalf, including sponsorship and donation requests.
08How will I know it's working?
You get regular reports in plain numbers: calls, leads, website visits, and cost per lead, so you always know where your budget went.
09Who owns my logo, website, and accounts?
You do. You own your logo, your website, your business pages and social accounts, and every digital file we create for you. Our team is added as managers, never owners.
10Do you work outside Prescott?
Yes. We work with business owners across the Quad Cities: Prescott, Prescott Valley, Chino Valley, and Dewey-Humboldt.
11Are you the same agency as Helken & Horn?
Word & Wire acquired Helken & Horn on October 20, 2026, and is carrying forward the work of Prescott's most trusted agency since 1995. Same office, same phone number, same media relationships, and the same commitment to local businesses.